Consultation period

7 August 2023 - 1:00 pm To 20 October 2023 - 11:59 pm

Developing the National Housing and Homelessness Plan – Privacy Collection Notice – Subscription

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Your personal information is protected by law, including under the Privacy Act 1988 (Privacy Act).

The Department of Social Services (Department, we, us, our), collects personal information about individuals for a range of purposes to enable it to carry out its functions. More information about how we handle your personal information is set out in our Privacy Policy.

This privacy collection notice is designed to ensure you are aware of certain matters in relation to the department’s collection of your personal information, as required by the Privacy Act.

What is the purpose of the collection?

The Department is currently inviting participants to subscribe to register their interest to receive information and updates on the development of the National Housing and Homelessness Plan (the Plan).

The subscription will be through a third party provider Inuit Mailchimp based in the United States, who will collect your personal information for the purpose of the inclusion in the subscription list.

The Department will use the subscription list to provide updates to subscribers on the development of the Plan, including upcoming consultation activities.

What is ‘personal information’ and ‘sensitive information’?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive information is a subset of personal information. It includes information or an opinion about your racial or ethnic origin, political opinions, religious beliefs or affiliations, philosophical beliefs, membership of associations or unions, sexual orientation or practices, criminal record, or health, genetic or biometric information.

What personal information we collect

We will collect your email address and name in order to manage the subscription list and to provide you with updates on the Plan, including upcoming consultation activities.

Through your participation in this subscription list, we will continue to hold your name and email address.

The Department does not intend on collecting your sensitive information for this subscription list.

How we collect your personal information

We will collect information from you directly when you subscribe to the mailing list or if you email us directly requesting to be included on the subscription list.

Why we collect your personal information

Your personal information is collected for the purpose managing the subscription list related to the development of the Plan.

If you do not provide your name and email address, we will be unable to update you on the development of the Plan, including upcoming consultation activities.

Who we disclose your personal information to

The Department uses Intuit Mailchimp, a service based in the United States of America to maintain the subscription list. Therefore, your personal information will be disclosed and stored outside Australia for the purpose of using Intuit Mailchimp.

We may also disclose your personal information to the following people, organisations or third parties:

  • entities contracted to provide services to assist us with the development of the Plan, where required (which may include entities contracted to the department to provide information technology, accessibility, analysis and editing services);
  • individuals within agencies, organisations and bodies that will be working with the Department on the development of the Plan, including Ministers and their staff, state and territory governments, and advisory groups to the Australian Government; and
  • other parties where the disclosure is authorised by law.

All entities contracted by us are subject to strict confidentiality, privacy and security obligations.

Storage of your personal information

Storage of personal information (and the disposal of information when no longer required) is managed in accordance with the Australian Government records management regime, including the Archives Act 1983, agency-specific records authorities and general records authorities. This ensures your personal information is held securely by the Department.

More information

More information on how Inuit Mailchimp manages your personal information is set out in their Privacy Policy.

The Department’s Privacy Policy contains more information about how we handle personal information, how you can access any personal information that we hold, and how to seek correction of that personal information. It also contains information about how to make a complaint about a breach of the Australian Privacy Principles, as set out in the Privacy Act.

If you have any concerns or questions, you can contact us at

Confirmation and consent

By providing your personal information to subscribe to the subscription list, you consent to the Department collecting your personal information and handling your personal information in accordance with this Privacy Collection Notice.