Consultation period

18 August 2020 - 9:00 am To 29 September 2020 - 2:00 pm

Disability Gateway Request for Tender


disability gateway

On 4 August 2020, The Department of Social Services issued a RFT to engage a Supplier to establish and operate the Disability Gateway Service as part of the National Disability Information Gateway (Disability Gateway). Through a range of channels including website, telephone and email, the Service will support:

  • people with disability, their families and carers to access disability information, services and other types of assistance; and
  • Enquiries from parties in the sector who assist people with disability, including but not limited to health professionals, disability service providers and advocates.

Due to current restrictions as a result of Covid-19, the Industry Briefing for this RFT is provided as a video presentation to offer prospective Tenderers the opportunity to better understand the request. No additional Industry Briefing is scheduled. To raise questions in response to the briefing, please submit questions to, to be addressed via Addenda to the RFT and issued on AusTender.

Please be advised, the closing date for the Disability Gateway RFT has been extended by two weeks. The new closing date for tenders is 2pm, 29 September 2020.

Video transcript

Key dates for Tenderers

  • Closing Time for Questions – 2:00pm local time in the Australian Capital Territory 22 September 2020
  • Tender Closing Time – 2:00pm local time in the Australian Capital Territory on 29 September 2020