Consultation period

5 April 2019 - 3:00 pm To 30 August 2019 - 5:00 pm

NDIS Thin Markets Project


NDIS Thin Markets Project – Consultation

This consultation has now closed.

About the project

The Department of Social Services (DSS) and the National Disability Insurance Agency (NDIA) have commissioned the NDIS Thin Markets Project to develop strategies to address supply gaps in ‘thin markets’ in the NDIS. The project will examine options for different cases. Noting that there is not necessarily a one-size-fits-all approach to addressing thin markets and related challenges, the ultimate focus of the project is on making sure NDIS participants affected by ‘thin markets’ challenges have access to the supports they require.

Thin markets are being described as inadequate service availability resulting in participants’ needs not being met. Thin market categories being considered include:

  1. Geographically rural/remote areas
  2. Support type (e.g. specialised supports with insufficient supply or low demand)
  3. Supports for people with complex needs such as (but not limited to) early childhood, behaviour intervention, specialist disability accommodation
  4. Support for Aboriginal and Torres Strait Island participants
  5. Support for Culturally and Linguistically Diverse (CALD) participants.

The outputs of the project will include:

  • a framework for addressing thin market challenges, including for rural and remote areas
  • a roadmap for developing and delivering practical trial projects.

For more background to the project, please see the discussion paper.

This discussion paper is also available as an Easy Read document and Auslan video.