10372 – Individual submission

My son, who has very high support needs was very well suppported before NDIS plan began in April 2019. So far he is actually worse off! Previously all therapy needs were addressed within two or three weeks ( physio,OT,posture reviews, wheelchair issues, hoisting, sleep system etc) Because the NDIS planner only asked for 30 hrs per year to cover the above, we needed to submit an appeal for more funding, including supporting OT letter etc. This was 3 months ago and I’m still waiting for an answer, despite numerous phone calls. In the meantime his health and quality of life is negatively affected. Very frustrating.