Consultation period

7 August 2023 - 1:00 pm To 20 October 2023 - 11:59 pm

Developing the National Housing and Homelessness Plan – How to make a submission

Submissions are closed
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Quick escape

Thank you for your interest in contributing to the National Housing and Homelessness Plan (the Plan). We want to hear from as many individuals and organisations as possible to help us develop the Plan.

You can use this online form to make a written submission and attach documents and/or respond to short-form guided questions.

When making a submission or completing the short-form questions, we suggest you refer to the Issues Paper. The Issues Paper contains questions for consideration against each of the focus areas that you might like to think about when making your submission. A summary paper is also available.

If you require an Easy Read or Auslan version of the summary paper, please email to receive a copy as soon as it becomes available.

Participating in this consultation

Your participation is voluntary, and you are under no obligation to participate if you do not wish to. If you participate or decide not to participate, it will not influence your relationship with the department or access to Federal government services, payments and benefits.

Participants are able to complete the short-form questions or lodge a written submission. The Government may choose to publish submissions. If lodging a written submission, you will be asked to specify whether you would like your submission to be published on the department’s website and you will need to specify if you would like your input to be anonymous.

When lodging a submission, your email address will be collected to ensure you receive confirmation of your submission.

We will review submissions to make sure they comply with the DSS Publishing and Production Policy, and the DSS Privacy Policy requirements before they are published.

Please note that we may collect your personal information where you provide your name and email address, or if you contact the department. Please see the Privacy Notice regarding this consultation.

You can contact us to withdraw your submission if you no longer want to participate in this process. Please email us at and include your confirmation reference number.

If you have any questions or concerns about this process, please email the National Housing and Homelessness Plan team at


When completing the below submission process you will be asked:

  1. Questions about yourself as an individual or the organisation you represent.
  2. Some guided free text questions to assist you with responding to the Issues Paper. If you don’t want to answer these questions you can skip to upload a submission document or file.
  3. Whether you want to upload a submission document. This is optional. You can submit a document directly in response to the Issues Paper or upload a copy of a submission you have used in a previous housing enquiry.

If uploading a written submission, it would be helpful if you could include headings with what topic or question you are addressing. If you are representing an organisation, consider providing case studies and evidence.

If you need support

If participating in this consultation raises any concerns or you feel distressed we encourage you to contact one of the services on the Help and Support page.

If you require support to access the Issues Paper, including paper copies or telephone assistance, please email If you require translation services to assist in completing the submission process you can contact the Translating and Interpreting Services (TIS National).

Other ways to share your feedback

Written submission: If you cannot complete the guided, short-form questions, or provide a submission online, you can print the written submissions document below and provide a written submission to:


Alternatively, you can mail your response to:
National Housing and Homelessness Plan
Department of Social Services
GPO Box 9820
Canberra, ACT 2601

Language Translations: Please contact us at should you require support for translations (including braille).

Video or Audio response: To provide a video or audio response, including in Auslan, please email for guidance.


For written or recorded submissions, please let us know if you would like your input
to remain anonymous.