Consultation period

9 April 2018 - 10:00 am To 11 May 2018 - 5:00 pm

ICSS: Regional Delivery Model – Discuss

This forum provides the ability to ask questions regarding the Integrated Carer Support Service: Regional Delivery Partners: A draft Regional Delivery Model discussion paper.

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8 comments on ICSS: Regional Delivery Model – Discuss

  1. Page 7 of the discussion paper refers to the number of current providers delivering carer services across the previous Aged Care HACC regions (100+). Is a list available which details who these providers are? Are these organisations the total amount currently funded to deliver DSS Carer Support Services?

    Reply to Brigette
    1. ICSS-comment-moderator Moderator

      Thank you for your comment. Department of Social Services grant agreement recipients are available at the following link https://www.dss.gov.au/grants/grants-funding .
      Grant agreements for current carer service providers are indicated under the following Program – DSS Output 3.1 Disability Mental Health and Carers.

      Carer Support
      Department of Social Services
      carersupport@dss.gov.au

      Reply to ICSS-comment-moderator
  2. Is an estimate available of the funding envelope for RDPs, and does this vary based on the proposed Option A or Option B?

    Reply to Brigette
    1. ICSS-comment-moderator Moderator

      Thank you for your comment. Information regarding funding for the Regional Delivery Partners will be provided as part of the upcoming grant round.

      Carer Support
      Department of Social Services
      carersupport@dss.gov.au

      Reply to ICSS-comment-moderator
  3. Hi, We are a community care provider and we have been providing services in the Coffs Harbour Region for almost 30 years through programmes such as CHSP (formerly NRCP), Home Care Packages, DVA (Department of Veteran Affairs).
    We feel we that we would be ideally suited in becoming a provider under the ICSS.
    How do we become a provider for our area and is there a tender process?

    Thanking you in advance.

    Graham Shanahan
    General Manager – NSW Home Support Services

    Reply to Graham
    1. ICSS-comment-moderator Moderator

      Thank you for your comment. The Regional Delivery Partners will be engaged through an open grant process that will be conducted in late 2018. The Department will keep the sector informed in the lead up to the grant round.

      Carer Support
      Department of Social Services
      carer.support@dss.gov.au

      Reply to ICSS-comment-moderator
  4. It took years if not decades for the government to learn that it needs to streamline its funded programs.

    In aged care we see there is home care package which it is capable of integrating so many activities. For example, with the funding for each level, the client or family can choose how they wish to use the funding, cleaning, respite, personal care as such.

    A 3hrs a day services can be used for cleaning, personal care, and respite, or shopping.

    What this example says that a funded program with different level will dictates a number of hours the family or client can use to meet the funding limits. Then once the total hours a week is decided, then the family or the client can use for many different tasks within this 3hrs as they wish.

    In the past, the funding is for every task, now with HOME CARE PACKAGE, the funding level determines the number of hours a client can have. Then within these hours, the family or the client can have the control of how they wish to use these hours.

    I just do not wish to see anyone try to re-expend funded programs every time when they have a “good idea”, and going back to fund for each activity again.

    The downside of funding for each program was not good for the client not good for the providers neither. Remember in the past, each year, as a provider, we had to make so many submissions.

    It was no good for the government either, it has to pay millions to establish an assessment penal to assess all the applications, setting up the guidelines as such.

    I personally view that the carer support can be covered within Home Care Package.

    Yesterday, I had a client’s wife called, asking for services to watch her husband when she is out to play golf, and her husband was allocated for level 1.

    So it was clear the family and client knows how they want to use their services.

    As a provider, we know how to provide the carer support as well, and we can design the services and hours and days integrating with the carer requirement. This is not new at all.

    Should you wish to clarify of what I said here, please do not hesitate to contact me on 0419 718 899.

    Jan Wu
    Director of auscare multicultural home, community, & disability services

    Reply to Jan
    1. ICSS-comment-moderator Moderator

      Thank you for taking the time to provide this information. To enable to your organisation’s feedback to be considered as part of the consultation process on the Integrated Carer Support Service Regional Delivery Model, please provide your feedback as a submission using the “Submission” Tab.

      Kind regards

      Carer Support
      Department of Social Service
      carersupport@dss.gov.au

      Reply to ICSS-comment-moderator