Consultation period

8 April 2022 - 3:00 pm To 30 June 2022 - 5:00 pm

Workforce Plan Consultation Web Form – Privacy Notice

The Department of Social Services (the department, we us), is currently inviting all disability, aged care and veterans’ support stakeholders to provide their views on the NDIS National Workforce Plan 2021–2025 (Plan) Initiatives.

The department has developed these Plan Initiatives to improve the disability, aged care and veterans’ care and support sector and we are seeking input from stakeholders to ensure your views are considered.

The Plan, which was released in June 2021, aims to build a responsive and capable care and support workforce to support NDIS participants and provide sustainable and high-quality services for older Australians and veterans.

To ensure that stakeholders’ views are considered, the Department will be engaging with stakeholders during 2022, on the following Plan initiatives:

  • Initiative 6 – Recognised training
  • Initiative 7 – Professional networks
  • Initiative 8 – Digital skills passport
  • Initiative 12 – NDIS market demand

You will be invited to participate in one or more types of consultation activity, which could include a survey, discussion group, co-design workshop and/or one-on-one interview.

This privacy collection notice is to ensure you are aware of certain matters in relation to the department’s collection of your personal information, as required by the Privacy Act 1988 (Cth), and in particular, that your personal information is protected by law, including under the Privacy Act 1988 (Cth).

What is ‘personal information’ and ‘sensitive information’?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive information is a subset of personal information and includes information or an opinion about your racial or ethnic origin, political opinions, religious beliefs or affiliations, philosophical beliefs, membership of associations or unions, sexual orientation or practices, criminal record, or health, genetic or biometric information.

What we collect

Through your registration to participate in the consultation activities, we will collect your personal information (and sensitive information if you provide it) including your:

  • name
  • email address
  • employer’ name or organisation (if applicable)
  • role in the care and support sector.

How we collect your information

Your personal information will be collected when you register to participate in the consultation activities for one or more of the initiatives on the form.

Why we collect your personal information

Your personal information is collected for the purpose of contacting you if/when the initiative and activity, for which, you have registered your interest, opens for consultation.

If you do not provide your personal information, and at a minimum your name and email address, we will not be able to give you an opportunity to provide your views on the Plan Initiatives.

Who we disclose your personal information to

We may disclose your personal information to the following organisations or third parties:

  • Pricewaterhouse Coopers
  • Meld Studios
  • Northcott Innovation
  • Ninti One
  • Nous Group
  • Human Services Skills Organisation
  • other parties where the disclosure is authorised by law.

Please note that Services Australia will be assisting the department with some of the IT aspects of the Consultation.

All entities contracted by us are subject to strict confidentiality, privacy and security obligations.

No information about you will be disclosed overseas.

More information

More information about how we handle your personal information is set out in our Privacy Policy. Our Privacy Policy contains more information about how you can access any personal information that we hold about you, and how to seek correction of that personal information. It also contains information about how to make a complaint about a breach of the Australian Privacy Principles, as set out in the Privacy Act. If you have any concerns or questions, you can contact us at

Confirmation and consent

This section only applies if you are providing sensitive information as part of your consultation response. Please note that you do not need to provide your sensitive information if you do not wish to do so.

By providing your sensitive information as part of your Consultation response, you consent to the department collecting your sensitive information and handling your sensitive information in accordance with this privacy notice.