Consultation period

26 August 2019 - 8:00 am To 31 October 2019 - 11:59 pm

Community workshops

Community workshops were held across September, October and early November 2019 to allow NDIS participants, including their family members or carers, to share their views on the NDIS process and how it can be improved through a Participant Service Guarantee.

Community workshops took place in every state and territory around Australia, at the following locations, with the agenda and information provided to attendees also listed below:

  • Canberra
  • Sydney
  • Hobart
  • Melbourne
  • Adelaide
  • Brisbane
  • Darwin
  • Perth
  • Cairns (QLD)
  • Orange (NSW)
  • Launceston (Tas)
  • Ballarat (Vic)
  • Mount Gambier (SA)
  • Alice Springs (NT)
  • Albany (WA)

NDIS Participant Service Guarantee Workshops – Detailed Information and Agenda:

Time Item
10:00am – 10:20am Welcome and introductions
10:20am – 11:10am Session 1. Your NDIS experience
11:10am – 11:30am 1st break
11:30am – 12:30pm Session 2. Improving the NDIS experience
12:30pm – 1:00pm Lunch
1:00pm – 1:40pm Session 3. What needs to change
1:40pm – 2:00pm Final session: Refine your ideas and input
2:00pm CLOSE

Focus Groups

A series of focus groups were also held with people from culturally and linguistically diverse backgrounds, people with psychosocial disability, and people with intellectual disability or cognitive impairment to better explore their particular challenges in engaging with the NDIS.

Run in collaboration with representative and advocacy organisations at a state and territory level, the Review was pleased to hear from communities in the following locations:

  • Culturally and Linguistically People with Disability – Perth and Brisbane, with Melbourne.
  • People with psychosocial disability – Perth
  • People with intellectual disability or cognitive impairment – Adelaide, Sydney, Melbourne.

Aboriginal and Torres Strait Islander People with Disability

Public meetings for Aboriginal and Torres Strait Islander people to have their say in culturally appropriate and safe spaces were also held.

Organised by First Peoples Disability Network, yarning circles were led by Aboriginal facilitators and enabled the Review to hear the specific challenges faced by these communities:

  • Launceston, Tasmania
  • Cairns, Queensland
  • Bamaga, Queensland
  • Sydney, New South Wales
  • Broome, Western Australia
  • Tennant Creek, Northern Territory

More information is available on the First Peoples Disability Network website.

Subscribe for updates

You can receive email updates on the NDIS Act Review and NDIS Participant Service Guarantee by subscribing below.

Your email address*