Draft foundational documents
These seven foundation documents explain how the department and service providers will work together under relational contracting.
The documents are drafts. We are sharing them early to seek your input, gather feedback, and give you time to review and share them where appropriate.
The documents are still being updated, so you may notice some differences in how information is presented. As they are finalised, the terminology and structure will become more consistent.
We welcome your feedback.
Read the foundational documents:
Shell Agreement
A draft template for a partnership-style agreement between the department and a provider, designed to support a more collaborative way of working.

Shell Agreement – relationship between part A and part C

- Shell Agreement – relationship between part A and part C [PDF 111kb]
- Shell Agreement – relationship between part A and part C [DOCX 152kb]
Governance Framework
The Governance Framework explains how these agreements will be managed, including the level and type of oversight for each funded activity.

Decision Matrix
The Decision Matrix sets out who does what within the agreement, in line with the Governance Framework.

Provider Readiness Self-Assessment Checklist
The Readiness Checklist is a development tool to assist providers undertake a self-assessment in preparation for relational contracting with the department. It is not a compliance or audit tool.

- Provider Readiness Self-Assessment Checklist [PDF 409 kB]
- Provider Readiness Self-Assessment Checklist [DOCX 237 kB]
Flexibility Policy
The Flexibility Policy explains how the department and providers can respond to, and manage, changing community needs throughout the life of a relational agreement.

Relational Contracting Readiness Roadmap
The Readiness Roadmap provides a strategic overview for design and implemention of relational contracting, initially through the Children and Family Support (CaFS) program.

- Relational Contracting Readiness Roadmap [PDF 300 kB]
- Relational Contracting Readiness Roadmap [DOCX 324 kB]
Glossary of frequently used terms
The Glossary explains the key terms used in relational contracting.
